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We use cookies to improve your experience, analyze traffic, and support marketing. No optional cookies or third-party scripts are loaded until you make a choice. Cookie Policy
Choose which cookies you allow. All optional categories are off by default. You can change or withdraw your consent at any time via the cookie settings button.
Required for the website to function.
Stores your cookie consent choice. These cookies cannot be disabled.
Helps us understand how visitors use our site.
Google Analytics — page views, session duration, traffic sources.
Used for advertising and campaign measurement.
Google Ads, Meta Pixel — conversion tracking, remarketing, UTM parameters.
Enables enhanced features and support.
FreeScout live chat widget — customer support conversations.
| Name | Provider | Purpose | Duration | Transfer |
|---|---|---|---|---|
| inbox_cookie_consent | INBOX | Stores consent preferences | 12 months | None |
| _ga, _ga_* | Distinguishes users, analytics | 2 years | USA (SCCs) | |
| _gid | Distinguishes users | 24 hours | USA (SCCs) | |
| _gcl_au, _gcl_* | Google Ads | Ad conversion tracking | 90 days | USA (SCCs) |
| _fbp | Meta | Ad delivery and measurement | 90 days | USA (SCCs) |
| freescout_* | FreeScout | Chat session management | Session | EU |
This Cookie Policy applies to your use of INBOX's website www.useinbox.com and the "Services" (any product or service provided by INBOX in accordance with our Terms of Service). It explains what cookies are, how we use them, how third parties we may partner with may use cookies, your choices regarding cookies, and further information about cookies.
By continuing to use our Services, you agree that we may store and access cookies and other tracking technologies as described in this Cookie Policy.
Cookies are small pieces of text placed on your device when you visit a website to improve your experience. A cookie file is stored in your web browser and allows us or a third party to recognize you on subsequent visits or to use other designated websites for a specific purpose, making your next visit easier and the services we offer more useful to you.
2.1. When you use our website and Services, we may place a number of cookie files in your web browser.
2.2. We use cookies for various reasons. The main purposes are: to enable our website and Services to function, to activate certain features of the service, to identify you and your interests, to remember your preferences, to ensure that everyone using our website or services has the best possible experience, and to track the interests of visitors to our website. In connection with the use of the services, our "customers" (individuals or organizations registered with INBOX to use the Services) may also use cookies and other tracking technologies that allow them to track their subscribers.
2.3. Third parties may serve cookies through our website and services to perform analytics, store your preferences and personalize your experience, and to deliver advertisements, including behavioral advertising and other types. Cookies set by third parties may change from time to time, and we have no control over these cookies.
2.4. For more information on how we process your Personal Data, we may use cookies and other tracking technologies to collect "Personal Data" (any information relating to an identified or identifiable natural person). Please review our Privacy Policy for more information.
2.5. Data collected through our website and/or via Cookies placed on your computer will not be stored longer than necessary to fulfill the purposes stated above.
2.6. Do Not Track (DNT) is a web browser setting that requests that a web application disable tracking of an individual user. Some web browsers have the ability to transmit these signals. Since there is no universally accepted standard for what a company should do when it detects a DNT signal, INBOX does not currently process or respond to DNT signals.
3.1. Types:
3.2. Categories:
(a) Strictly necessary cookies: These cookies are essential for a website to function. They are required to provide the services offered to you through our website and to use certain features, such as access to secure areas and login-related cookies used when you sign in. This prevents you from having to log in every time you visit a new page. You may refuse or delete these cookies, but in that case our website may not function properly.
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Session Cookies (Session Cookies) |
Session Cookies are temporary cookies used during your visit to the Website and are deleted after the browser is closed. The main purpose of using this type of cookie is to ensure that the Website functions properly throughout your visit. For example, they enable you to complete online forms consisting of multiple pages. |
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Persistent Cookies (Persistent Cookies) |
Persistent Cookies are used to enhance the functionality of the Website and to provide you with faster and better service. This type of cookie is used to remember your preferences and is stored on your device through browsers. Some types of Persistent Cookies may be used to provide you with personalized recommendations, taking into account factors such as your purpose for using the Website. Thanks to Persistent Cookies, when you revisit our Website with the same device, it is checked whether a cookie created by our Website exists on your device. If one exists, it is understood that you have previously visited the site, and the content delivered to you is determined accordingly, thus providing you with a better service. |
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Technical Cookies (Technical Cookies) |
Technical Cookies ensure the operation of the website and help identify non-functioning pages and areas of the website. |
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Authentication Cookies (Authentication Cookies) |
When visitors log in to the website using their passwords, these cookies identify the visitor as a site user on each page they visit, preventing the user from having to re-enter their password on every page. |
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Flash Cookies (Flash Cookies) |
These are cookies used to enable image or audio content on the website. |
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Customization Cookies (Customization Cookies) |
These cookies are used to remember users' preferences when visiting different pages of different websites. For example, remembering your selected language preference. |
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Analytical Cookies (Analytical Cookies) |
These are cookies that produce analytical results such as the number of visitors to the website, identification of pages viewed on the website, website visit times, and page scrolling movements on the website. |
You have the option to customize your cookie preferences by changing your browser settings.
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Adobe Analytics |
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Google Adwords |
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Google Analytics |
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Google Chrome |
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Internet Explorer |
https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies |
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Mozilla Firefox |
https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer |
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Opera |
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Safari |
https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac |